All orders ship via USPS, UPS or FedEx from Decorah, IA USA. Shipping charges are based on weight of package.
When will my package arrive?
Orders are shipped within 5 - 7 business days after your order. Orders shipping within the United States generally take 2–10 days to arrive after they are shipped.
How will I track my package?
Once your order ships, you will receive a shipping confirmation email with tracking. It can take up to 24-hours before shipment tracking information posts.
Can I pick up my items locally in Decorah?
Absolutely! Use discount code "DECORAH" to waive shipping charges and be in touch through my contact page or email zoe (at) zoeklosterwill.com to schedule your pickup.
Other things to note:
All art sales are final.
I am not responsible for the mishandling or failed delivery of items, and I am not liable for damage that occurs after your order arrives. I work extremely hard to package items so that they arrive undamaged regardless of how eventful their shipping journey was, but ultimately, I have no control over the treatment of your package in transit.
If your package was marked "delivered" but is nowhere to be found, you must immediately and personally contact the shipping service. They were the last ones to have possession of your package.